~We accept Visa, Mastercard and Personal check. Paypal can be used from the booking pages (you will receive a second email with an option to pre-pay) and in the office with Matt and Frank specifically. Cash is always appreciated.
~Please consider the other clients and therapists and TURN OFF YOUR CELL PHONE BEFORE ENTERING THE BUILDING.
~Please allow 24 hours notice of cancellation when possible-We know you can't always do this, but the effort is appreciated.
~A $25.00 fee may be assessed for chronic last minute cancellations.
~PLEASE BE AWARE, with Matt's schedule,EMAIL is ALWAYS fastest. The phone takes too long to dial when there are clients booked back to back. When in doubt-email...email@example.com-I'll get back to you within the hour.
~We will make every effort to return a phone call, but that may mean 24-48 hours depending on the depth of our schedule and days off, for fastest response-again, email. You may email the therapist by using their firsst name and adding "@heartinhandmassage.com" (ie: firstname.lastname@example.org), the email will be forwarded to the therapist. Thank you for letting us take care of you.